| Frequently Asked Questions
 Access Control
Why does Iron Access use
hydraulic gate operators instead of other types of operators?
Over the years, Iron Access has found that hydraulic operators have
outperformed all other types of operators in swing gate applications. There are
fewer moving parts resulting in fewer failures, and the installation and replacement is
quick and simple. One of the most appealing aspects of a hydraulic operator
is its small size lending towards an aesthetically pleasing access system.
What is covered by your
warranty policy?
New installations carry a one-year minimum parts and labor warranty.
Service is warranted for parts and labor for ninety days. Certain products have
varying warranty conditions, and extended warranties are available. Please call our office
for details
Do you offer maintenance
contracts?
YES, Iron Access is one of the few companies that offers maintenance
contracts. Maintenance contracts are offered on all Iron Access systems, and
existing systems can be surveyed and considered if the equipment meets our quality
guidelines.
Do you offer emergency
service?
YES, Iron Access, Inc. has a service crew on call twenty-four hours,
seven days a week. Our emergency response time is four hours. Calls places
during regular business hours are responded to within forty-eight hours and in many cases
the same day.
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Metalwork
What kind of material do
you use?
Iron Access uses a variety of metals and finishes in its work. These range from aluminum to brass,
and include regular and galvanized steel. Fences and gates, being
exterior products, are exposed to rough elements. In
these cases, aluminum is recommended over steel, however, there exists the option of
galvanized steel. Galvanized steel has
a protective sealant coated on to the steel that helps prevent rust from forming on the
outside of the metalwork. Using aluminum will avoid corrosion altogether and
provides a finish that will last far beyond others.
Can anything done in
steel also be done in aluminum?
Yes, Iron Access, Inc. has extensive experience in working with both
metals. Architectural structures, fences,
gates and even decorative interior and exterior metalwork can be fabricated
using any type of metal.
If I am looking to have
metalwork done, which material will be the best in terms of strength and longevity?
Aluminum is known for its superior strength and longevity in interior
and exterior applications. Also, aluminum structures are lighter and easier
to incorporate into access control situations, and provide for an efficient installation
process.
Can Iron Access design
the metalwork?
YES, Iron Access has a team of skilled designers, and can offer a
variety of samples or take existing plans and modify them.
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